Support
MergeBell is built by one person, so support is one email address and a human on the other end of it. There is no ticket portal and no chatbot.
Expect a reply within two working days. Deletion requests and anything involving billing jump the queue. Telling us whether you use gitlab.com or a self-managed instance (and its GitLab version), and the screen you were on, makes the answer twice as fast — and please never send tokens or passwords.
Security
What the app and the alert server store, the exact GitLab endpoints the server reads, and how to report a vulnerability.
Delete your data
Step-by-step instructions for revoking access and removing everything, with no login and no need to email anyone.
Common questions
Practical things people hit first.
Sign-in says my token is missing a scope
MergeBell needs a personal access token with the api scope to review, approve and merge. The sign-in screen has a link that opens your instance’s token page with the name and scope already filled in — create the token there and paste it back.
My company’s GitLab uses a private certificate
iOS only trusts certificates it can verify. Install your company’s root certificate as a trusted profile on the iPhone (your IT team usually provides one), then sign in again. MergeBell never offers a “trust anyway” button, because that would expose your token.
I am not getting notifications
Check that notifications for MergeBell are allowed in the iPhone’s Settings, and that alerts are on in the app’s Settings → Alerts. The first check after turning alerts on only records where your To-Dos stand; notifications start with the next new To-Do.
For an instance our server cannot reach, alerts run on the phone and arrive when iOS lets the app wake up — the Alerts screen labels those instances.
How do I restore my Pro subscription on a new phone?
Open Settings → Restore purchases (or Restore on the Pro screen) while signed in to the same Apple Account you subscribed with.
How do I delete everything?
Settings → Delete alert data removes everything our server holds about you, and signing out of an instance wipes its token and cache from the phone. The delete-my-data page walks through every route, including what to do if you already deleted the app.
About the app
What it does, what it costs, and what it deliberately does not do.
Is there an official GitLab app for iPhone?
No. GitLab Inc. has not released a native mobile app, and the request for one has been open on GitLab’s own issue tracker for years. On a phone you get the mobile web interface: no push notifications, no inbox, and diffs that were never meant for a small screen.
MergeBell is an independent app built on GitLab’s public API. It is not made by, affiliated with or endorsed by GitLab Inc.
Does it work with self-managed GitLab?
Yes. Sign in to gitlab.com with GitLab’s own sign-in page, or add your company’s GitLab by its address and a personal access token. Instances running GitLab 16.0 or later are supported.
If your instance sits behind a VPN, the app works whenever your phone is on the VPN, and alerts switch to on-device checks — the app tells you when that is the case.
What can I do for free?
The whole review loop: the To-Do inbox, merge request diffs and line comments, replies and resolving threads, approve and merge (including squash and auto-merge), pipelines with live logs, retry, cancel and manual jobs, issues, search and the file browser — plus push alerts for your To-Dos, checked every five minutes.
Pro adds speed and power tools: one-minute and Instant alerts, pipeline watches, Live Activities, review drafts with Request changes, suggestions, and more than one account per kind.
What does Pro cost?
Pro is $4.99 per month or $14.99 per year. New subscribers can start the yearly plan with a first month for $0.99, and it renews at $14.99 a year after that. There is no weekly plan and no free trial.
Payment is handled by Apple through your App Store account, and you can cancel any time from your iPhone’s subscription settings.
Can your server merge code or push to my repositories?
No. The token you sign in with stays in the iPhone Keychain and is only used by the app on your phone. If you turn on alerts, you give our server a second, separate key that can only read — and the server refuses any key that could write.
The server calls a short, fixed list of read-only GitLab endpoints. The full list is on the security page.
Is it on Android?
Not yet. iPhone comes first; the Android app follows four to six weeks after the iPhone launch.